1. Data Collection
We collect personal information when you register, use the app, or interact with us. The types of information
we collect include but are not limited to:
1.1 Name
1.2 Email address
1.3 Phone number
1.4 Vehicle details
1.5 Location (when applicable, for functionality such as finding nearby vehicles)
2. Data Usage
We use your data to provide and improve our services, which include:
2.1 Connecting you with car owners for parking-related matters.
2.2 Notifying you about car damage, abandoned vehicles, or any other issues you report.
2.3 Personalizing your experience and improving app functionality.
2.4 Communicating with you for support or service updates.
3. Data Storage
3.1 Your data is securely stored on our servers, and we take industry-standard security measures to protect
it.
3.2 We retain your data for as long as your account is active or as needed for legal, regulatory, or
operational purposes.
3.3 You can request deletion of your data, subject to any legal obligations that require retention.
4. Third-Party Services
4.1 We may share your data with trusted third-party partners to help us provide services such as payment
processing, customer support, and app maintenance.
4.2 These third parties are required to handle your data securely and comply with privacy laws.
4.3 We do not sell or rent your personal information to third parties.
5. User Rights
5.1 You have the right to request access to your personal data that we store.
5.2 You can request that we correct or update any inaccurate information.
5.3 You can request deletion of your personal data, except when it is required for legal or operational
purposes.
5.4 You can also withdraw consent for certain data collection practices. Please contact us for further
information.
6. Cookies and Tracking
6.1 We use cookies and similar technologies to enhance your experience, such as tracking app usage,
preferences, and offering personalized content.
6.2 You can manage cookie settings through your device's browser settings.
6.3 By using the app, you consent to the use of cookies, but you can choose to disable them through your
browser settings, which may affect some features of the app.
7. Data Security
7.1 We use security measures to protect your personal data from unauthorized access, alteration, or
disclosure.
7.2 While we strive to protect your information, no security system is impenetrable, and we cannot guarantee
the absolute security of your data.
7.3 If a data breach occurs, we will notify affected users as required by law.
8. Changes to Privacy Policy
8.1 We may update this Privacy Policy from time to time. Any material changes will be communicated to users
through the app or via email.
8.2 We will post the updated Privacy Policy on this page with the date of the most recent revision. Continued
use of the app after changes to this Privacy Policy constitutes your acceptance of the updated terms.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please
contact us at support@plate-mate.app.
16 December 2024