1. Acceptance of Terms
By accessing or using the PlateMate app ("the App"), you agree to comply with and be bound by these Terms and
Conditions ("Terms"). If you do not agree with these Terms, please refrain from using the App.
You must be at least 18 years old or have parental/guardian consent to use the App.
2. User Responsibilities
2.1 You agree to provide accurate and truthful information when registering for PlateMate.
2.2 You agree to use the App only for lawful purposes, including but not limited to contacting car owners for
parking-related matters, damage notifications, and other similar scenarios.
2.3 You agree not to misuse the App for harassment, fraud, or unauthorized communication. Any abusive,
discriminatory, or harmful behavior may result in account suspension or termination.
3. Privacy and Data Usage
PlateMate collects and stores personal information as outlined in the Privacy
Policy. By using the App, you consent to the collection, use, and sharing of your personal data as
described.
4. Communication Features
4.1 The App allows users to communicate with one another for specific purposes, such as notifying vehicle
owners about parking issues, vehicle damage, or other related concerns.
4.2 You agree not to send any abusive, harmful, or spam messages through the platform. PlateMate reserves the
right to monitor messages to ensure compliance with this policy.
5. Third-Party Services
5.1 PlateMate may link to or integrate with third-party services (such as mechanics, insurance companies,
etc.). These third-party services are not operated or controlled by PlateMate, and we are not responsible for
their accuracy, quality, or services provided.
5.2 Users should review the terms and privacy policies of these third-party services before using them.
6. Limitation of Liability
6.1 PlateMate is not responsible for any damages, disputes, or issues arising from interactions between users
of the App.
6.2 You acknowledge that PlateMate is merely a platform for communication and that users are solely
responsible for verifying the legitimacy of messages and claims received through the App.
6.3 PlateMate is not liable for any indirect, incidental, or consequential damages resulting from the use or
inability to use the App.
7. Account Suspension or Termination
7.1 PlateMate reserves the right to suspend or terminate your account at its discretion, including if you
violate any of these Terms.
7.2 If your account is suspended or terminated, you may lose access to app features, communications, and data.
8. Intellectual Property
8.1 All intellectual property related to the PlateMate app, including trademarks, logos, content, and code, is
owned by PlateMate or its licensors.
8.2 You agree not to copy, modify, distribute, or create derivative works based on any intellectual property
provided by PlateMate without prior written consent.
9. Indemnification
9.1 You agree to indemnify, defend, and hold harmless PlateMate, its officers, directors, employees, and
agents from any claims, damages, losses, or liabilities arising out of or related to your use of the App, any
violation of these Terms, or any infringement of third-party rights.
10. Changes to Terms
10.1 PlateMate may modify or update these Terms at any time. Any material changes will be communicated to
users.
10.2 You will be required to accept the updated Terms to continue using the App after such changes are made.
11. Governing Law
11.1 These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand.
11.2 Any disputes arising out of or related to these Terms shall be resolved in the courts of New Zealand.
12. Dispute Resolution
12.1 In the event of a dispute, you agree to first attempt to resolve the matter amicably through informal
discussions with PlateMate.
12.2 If the dispute cannot be resolved informally, you agree to submit the dispute to mediation or arbitration
in New Zealand before resorting to legal action.
13. Termination
13.1 PlateMate reserves the right to terminate or suspend your access to the App without notice if you breach
any of these Terms.
13.2 Upon termination, all rights granted to you will immediately cease, and you must promptly stop using the
App.
14. Contact Information
14.1 If you have any questions or concerns about these Terms and Conditions, please contact PlateMate at support@plate-mate.app.
16 December 2025